Our ZeroBlindspots® security stack delivers a lot more than the average MSP—here’s how.

Most Managed Service Providers sell security tools and act as a service team to manage IT issues that come up for an organization. But today’s dynamic and vulnerable digital workplace requires more than that. RAKE Digital’s ZeroBlindspots® framework operationalizes security—turning Microsoft 365 Business Premium’s built‑in controls into a living program with optimized policy design, continuous monitoring, multiple lines of defense, and fast & effective response to incidents.


What the Average MSP Offers

A typical MSP will provide a patchwork of point tools such as anti-virus and email filtering, ad‑hoc policies, and best‑effort alerting that still leaves visibility gaps—especially around identity, cloud data, and recoverability. Multi-factor authentication (MFA) is “available,” Conditional Access may be planned, and backups may be configured, but the process isn’t always standardized, enforced, tested, and reported.

What ZeroBlindspots® Delivers

  • Operationalized Microsoft 365 Business Premium: We map and harden the native stack—Entra ID P1 (Conditional Access + MFA), Intune + Defender for Business, Defender for Office 365, and Purview Information Protection/DLP—so protections are on, standardized, and auditable across identity, device, email/collab, and data.  
  • Managed Detection & Response (MDR)—not just alerts: From the first high‑fidelity signal, our engineers triage and isolate affected devices, revoke risky sessions via Conditional Access, and drive eradication/recovery using documented runbooks—and then they verify that responses are successful.  
  • Resilience by design: We provide hybrid backup & disaster recovery with ransomware detection, retention policies, restore testing, and backup reporting—so you’re able to recover quickly when it matters.  
  • 24×7×365 SOC/NOC coverage: Our expert Security Operations Center and Network Operations Center ensure continuous security monitoring and operations, backed by a high‑performing service desk.  
  • Security‑first culture: Our Security Awareness Training (SAT) fortifies your team with proven defense through education: short, engaging training videos and simulated phishing helps employees learn how to spot potential attacks, and it also satisfies insurance and compliance proof requirements.  
  • Transparent, compliance‑ready reporting: We also provide executive‑ready monthly summaries—tickets, SLAs, incidents, vulnerabilities, and training completion—to easily give leadership proof and auditors evidence. With RAKE, you get full visibility of what’s happening with your organization’s security.
Image of a group of businesspeople working in a modern office at work.

Zero Trust—By Design, Not Just Slogan

ZeroBlindspots® implements the Zero Trust security mindset of “trust nothing, verify everything,” across all identities, devices, data, and apps. Instead of assuming users or devices inside the network are safe, Zero Trust operates on the assumption of risk everywhere. It gives users only the access they need and nothing more, which limits damage if credentials are compromised. By treating every interaction as potentially risky, organizations can better catch any unexpected anomalies before they develop into problems. This stance consistently results in fewer successful compromises and faster, cleaner incident handling.


Purpose‑Built Alignment with Microsoft 365 Business Premium

As a Microsoft partner with multiple certifications, RAKE is proud to assist our clients with the best platform out there for modern productivity and security. Microsoft 365 Business Premium is the smartest core license for growing organizations because it packs all the right security tools into a single SKU. ZeroBlindspots® adds even more, turning those capabilities into outcomes:

  • Identity & access (Entra ID P1) → enforced MFA & Conditional Access baselines  
  • Device security & management (Intune + Defender for Business) → hardened, patched endpoints with automated remediation  
  • Email & collaboration protection (Defender for Office 365) → anti‑phishing/malware + safe links/attachments, with Security Awareness Training for your team  
  • Data security & compliance (Purview Information Protection/DLP) → labeled, encrypted, and governed data, with compliance ensured
  • Optional uplift: Add-on Defender/Purview suites for advanced hunting, Insider Risk, or Cloud Access Security Broker (CASB) when needed—without needing to move to the E5 license.  

This “one licensing core, one security framework, one accountable team” approach lowers complexity and closes the execution gap that plagues tool‑only deployments.


Security‑First Culture: Our Security Awareness Training Service

Creating a culture of strong security among your team is crucial to protect the organization, and our Security Awareness Training makes that easy. Our program delivers short, monthly micro‑trainings, realistic phishing simulations, and automated reporting to stakeholders. It’s engaging, continuous, and proven to cut human‑factor risk while giving you certification for cyber‑insurance requirements.

Image of MSP customers doing security awareness training.

Side‑by‑Side: A Typical MSP vs. RAKE Digital’s ZeroBlindspots®

Here’s a comparison visual between the average MSP and the extra that RAKE Digital provides.

CapabilityAverage MSP BaselineZeroBlindspots® ApproachWhy It Matters
Identity & AccessMFA “available;” Conditional Access not standardizedEntra ID P1 baselines: MFA + Conditional Access enforced organization‑wideStops unauthorized access before it starts; consistent enforcement beats “optional”
Endpoint SecurityAntivirus + occasional patchingIntune + Defender for Business: hardening, patching, automated remediationReduces exploit surface and dwell time
Email/Collab ProtectionBasic spam filterDefender for Office 365 P1: anti‑phish/malware, safe links/attachmentsBlocks modern phishing and weaponized files in M365 apps
Data ProtectionAd‑hoc controlsPurview labels + DLP implementedKeeps regulated data in bounds; supports compliance
Detection & ResponseAlerting to inboxHuman‑led MDR with isolation, session revocation, runbooks, and verificationTurns alerts into action—measurably shorter incidents
Backup & DRBasic backupsHybrid BCDR with ransomware detection, retention, restore tests, and reportingMakes recovery quick, with proof and regular checks
24×7 CoverageBusiness hours NOC24×7×365 SOC/NOC + service deskAttacks don’t keep office hours; neither do we
Security Awareness TrainingAnnual, lengthy trainingShort monthly videos, phishing simulations, learning moments, and automated reportsProven security improvement; proof provided for insurers and regulations
Leadership ReportingMinimalExecutive monthly reports (incidents, SLAs, vuln, SAT)Clarity for decisions; evidence for audits

Choose the Right Kind of MSP

Still have questions about Managed Services or Microsoft tools? We provide multiple levels of Managed IT to fit each organization’s unique needs. So whether you have a small IT team, are looking to outsource, or are just starting to explore security improvement, we can help you make sure you’re doing security the right way. Schedule a conversation and we’ll be happy to fill you in!